How can we help?

Browse Letshareit docs, chat with support, or send us a message. We typically respond within a few hours.

Email support
We respond to all emails within 24 hours on business days.
Documentation
Browse Letshareit full documentation, guides, and API reference.
System status
Check real-time uptime and incident history for all services.

Send us a message

We'll get back to you within 24 hours on business days.

Common questions

Quick answers to the things people ask us most.

Go to the login page and click “Forgot Password.” Enter your email address, and Letshareit will send you an OTP. Verify the OTP to reset your password.

Check your file size limit on your current plan. Free plans are limited to 4GB per file. Also ensure you have a stable internet connection.

Go to Settings → Billing → Cancel Plan. Your access will continue until the end of your billing period. You can also email us at support@letshareit.com for help.

We offer a 30-day money-back guarantee on all paid plans. Please read our refund policy for more details. Contact us within 30 days of purchase.

Yes. Files are encrypted with AES-256. On Pro and Team plans, encryption happens client-side even we can't read your files.

Go to My Files, find the file, click the three-dot menu, and select "Delete link". The link is revoked immediately.

Response times
FreeCommunity forum · 48–72h email
ProPriority email · <24h response